Client Testimonials

Welcome to the family. 

Jon Hepner, Prairie Rivet

As new owners of a long-established rivet manufacturing company, we knew documenting the existing quality assurance process was top priority.   Through the guidance of Benjamin and his experienced team at ISO PRO we were able to achieve ISO 9001:2015 certification in a timely manner.  Our new QMS manual acts as both an important internal operational tool and reassures our customers of our traceable production and quality process.

Benjamin and his team were prompt and organized in their communications and requests, which significantly aided in the ease of our pre-certification audit documentation process.  We’d highly recommend ISO PRO and look forward to working with them on an ongoing basis.

Jon Hepner & Coye Harrett
Prairie Rivet
Jon Gaylord, Burteck, LLC

Ben and his company ISO PRO were instrumental in helping us develop a QMS for our Technology Center at Burteck. Ben was able to take us from concept to complete implementation, which allowed us to receive our ISO 9001: 2015 certificate for the molding of plastic parts.

I would recommend Ben and his company to any company looking to set up a QMS and become ISO certified. I look forward to continue working with Ben as we continue to grow and improve our QMS. Thank you Ben!

Jon Gaylord
Burteck, LLC

AngelEye Health, Inc.
104 Woodmont Blvd
Nashville, TN 37205

February 3, 2021


On behalf of AngelEye Health, I wanted to thank you for all of the hard work and support that you provided to me and to our team as we embarked on our path towards ISO 9001 Certification.

As a relatively small company, it was important to us that we built a quality system that revolved around our existing processes, as opposed to rebuilding our operations from scratch. You were able to understand our current processes and translate that into a compliant quality system that has grown to become a core part of our business operations.

From the outset, obtaining ISO 9001 certification seemed like a daunting task, but you were there to help guide the process and answer our questions in a practical manner so that we could translate the quality system requirements into quality practice. Further, your flexibility to remain engaged after our certification to help grow our Quality System on a go-forward basis has been a real benefit to our business and ultimately to our customers.

For anyone else looking to implement a 9001 Quality System, I would highly recommend Benjamin and ISO PRO and I would be happy to be a reference for anyone that has questions about the process or the outcome of your services. Thanks again for being a valuable resource to me and to our Company.



David Landman
Chief Commercial Officer

Plasma Technology
70 Rye Street
South Windsor, CT 06074

November 15, 2019


Dear Fellow Aerospace Supplier,

It is my absolute pleasure to recommend Benjamin Trow and the AS9100 services by ISO PRO.

Plasma Technology considered AS9100 certification almost 2 years ago as a way to meet our increasingly demanding customers’ needs. We knew it was not going to be easy and looked for help. We had tried other consultants and found that they did not take the time to really know how we ran our business. When we met with Benjamin, he took the time to research our products, our customers, and while walking the processes he even took the time to really know the employees.

I thoroughly enjoyed my time working with Benjamin and have come to know him as a truly valuable asset – to absolutely any team. He is a true professional, always manages to foster positive discussions, and brings the best out of our staff. He was able to put his skillset to work in order to achieve our AS9100 Certification as a dedicated and knowledgeable consultant. Beyond that, he is an impressive human being who is always positive, honest, dependable, and incredibly hard-working. Along with his undeniable talent, Benjamin has always been an absolute joy to work with.

After successfully implementing AS9100 rev D, we are planning to continue using the services of ISO PRO to ensure we remain compliant, improve our quality system, and have a knowledgeable person available for general AS9100 questions and to conduct internal audits.

Without a doubt, I confidently recommend ISO PRO to help with your AS9100 Certification Process. The knowledge of the AS9100 standard and expertise in Aerospace was a huge advantage to our entire Company.

Best wishes,

Sheri Montoya
Quality Manager

27 Hale Spring Road
Plaistow, NH 03865

November 18, 2019


To Whom It May Concern:

Spartronics strongly recommends ISO PRO for AS9100 internal audits and support.

During the transition from AS9100 Rev C to Rev D, our management team decided to have a one-time independent review of our document structure and internal audits to ensure compliance and limit unforeseen risks. We reached out to a few consultants and found ISO PRO to have incredibly competitive rates and was responsive to all of our requests, follow-ups, and onsite meetings.

After completing the document review and audit cycle, our management team (not even suggested by the Quality Manager) decided that the value provided by the internal audits was more than expected and to continue using the services of ISO PRO for AS9100 Rev D internal audits going forward.

Overall, we have found the audits to help our company with several issues:

  1. We get an independent point of view during all internal audits with highly detailed audits.
  2. No additional resources are required on behalf of our organization to complete internal audits. A side benefit of which was a resultant cost savings in the potential production time lost that would have been spent using our internal auditors to complete these tasks.
  3. The experience and value added by findings, recommendations, and opportunities during audits.
  4. We have successfully completed our last two 3rd party surveillance and recertification audits using ISO PRO to conduct our Internal Audit Program and plan to continue utilizing this service.

As the Quality Manager, there are many more advantages that I am aware we benefit from that have made our facility and staff more prepared and better equipped to handle AS9100 registrar audits.

The entire management team is appreciative of the level of effort extended by ISO PRO to ensure that we not only meet the requirements of AS9100, but continue to improve our business in a meaningful way.



Don Smith
Quality Manager